JPC Partners is seeking an Senior Account Manager for our client to support a territory in the Greater Philadelphia area. This position will identify and secure new customers, as well as strengthen and maintain existing clients. Responsibilities:
Actively seek new business opportunities to sell the full range of products and services within assigned territory. Emphasis will be on hunting new customers and sales opportunities.
Build and maintains client relationships and act as advisor on industry issues, trends and company products and consulting capabilities.
Anticipate clients’ needs and, in collaboration with marketing, consulting, and/or management staff, develop and present proposed solutions.
Represents the company to the client and the client to the company in all sales related activities.
Monitor client satisfaction with contracted deliverables and work with upper management to achieve and maintain a high level of customer satisfaction.
Effectively manage renewals and subscriptions.
As required, may participate in contract renewal efforts on large multi-year contracts.
Skills / Experience Required:
7+ years of experience as a Senior Account Manager in the IT VAR industry
Knowledge of territory development and customer account management