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Senior Business Analyst
Remote, VirtualJPC Partners is looking for a Senior Business Analyst. This role requires a detail-oriented, self-motivated individual who can manage multiple tasks, meet tight deadlines, and navigate complex stakeholder environments. You will work closely with business users, project teams, and external vendors, ensuring clear and actionable business analysis documentation is produced while maintaining focus and quality under pressure.
The Senior Business Analyst will be responsible for gathering, documenting, and improving business processes while acting as a liaison between the business, technical teams, and project stakeholders. You will play an integral role in driving the project’s success by delivering precise and detailed work across a variety of tasks in an agile environment. Additionally, you will be tracking and documenting changes to functional and business specifications and requirements to meet project milestones.
Key Responsibilities:
The Senior Business Analyst will be responsible for gathering, documenting, and improving business processes
Key Responsibilities:
- Business Process Analysis:
- Collaborate with business users to deeply understand their processes and requirements.
- Analyze and document "As-Is" and "To-Be" processes, ensuring accuracy and clarity.
- Identify application dependencies and areas for process improvement, providing actionable recommendations.
- Requirements Elicitation & Documentation:
- Gather and document detailed business requirements, ensuring they meet stakeholder needs and align with project goals.
- Create process flows, use cases, and detailed requirements documents using best practices.
- Maintain an organized backlog in Agile methodology, ensuring requirements are well-defined and prioritized.
- Cross-Functional Collaboration:
- Act as the business liaison between the project teams, stakeholders, and vendors.
- Facilitate meetings, providing clear documentation and tracking meeting notes.
- Support project managers in gathering insights and user experience data to inform project decisions.
- Change Management & Task Tracking:
- Manage and track change requests, ensuring timely resolution and completion of tasks.
- Support the team in delivering current deliverables on time, stepping in when needed to assist with tasks.
- Client Interaction & Satisfaction:
- Engage with clients to understand their business systems, document feedback, and ensure satisfaction levels are maintained.
- Track and resolve client issues, providing recommendations for future improvements and efficiencies.
- Documentation & Training:
- Develop and update project documentation, including requirements, use cases, process diagrams, traceability matrices, data dictionaries, and business rules.
- Assist in the creation of training materials and support the team in understanding business requirements.
- Self-Motivated & Team-Oriented:
- Stay focused and organized while managing competing priorities in a fast-paced environment.
- Maintain a positive, solution-driven approach while working with a diverse group of stakeholders and personalities.
- Proactively learn new concepts and share knowledge with team members to foster collaboration.
- Business Analysis Expertise:
- Proven experience gathering, analyzing, and documenting business requirements, including process mapping (Visio or equivalent).
- Experience with both Agile and Waterfall methodologies and delivering business analysis in these environments.
- Strong understanding of business systems, data flows, and software requirements design.
- Detail-Oriented & Organized:
- Ability to manage multiple tasks and priorities simultaneously while ensuring high attention to detail.
- Experience with version control, requirement traceability, and best practices in documentation.
- Problem Solving & Communication:
- Strong problem-solving skills with the ability to manage difficult stakeholders and resolve conflicts effectively.
- Excellent written and verbal communication skills, capable of presenting complex information clearly to diverse audiences.
- Cross-Functional Collaboration:
- Experience working on cross-functional teams in a matrixed environment, interacting with both technical and business stakeholders.
- Ability to lead meetings independently and document detailed meeting notes and action items.
- Self-Starter & Lifelong Learner:
- Highly motivated and proactive, with the ability to work independently and take ownership of tasks.
- Inclination to learn new tools, processes, and technologies, and share knowledge with the team.
- Educational Background:
- B.S. degree in Computer Science, Management Information Systems, Business Administration, or equivalent experience
- Familiarity with data inputs and outputs related to complex systems
- Experience using JIRA and Confluence for tracking and documenting project tasks
- Experience with reporting requirements and tools like Tableau or Alteryx
- IIBA certification is a plus