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Salesforce Product Manager

Philadelphia, Pennsylvania
Summary
As Salesforce Product Manager, this individual will oversee the Salesforce.com implementation for financial advisors and their teams.


Responsibilities
  • Defines the vision and strategy for customer relationship management (Salesforce)
  • Develops deep relationships with key stakeholder groups across the firm
  • Engages stakeholders regularly to understand objectives and pain points and where Salesforce can help
  • Stays abreast of industry trends with respect to advisor tools
  • Prioritizes and converts demand into a feature roadmap comprising regular releases of core functionality
  • Creates comprehensive business requirements with input from key stakeholders
  • Oversees day-to-day project execution with sharp focus on risks, issues, and dependencies
  • Provides feedback on sprint-level demos to ensure the product meets user requirements
  • Leads user acceptance testing and actively monitors quality assurance testing
  • Drives communication and training plan to ensure a successful deployment
  • Holds ongoing stakeholder forums to evolve the platform in line with the most critical business demands

Requirements
  • Extensive product manager experience in financial services
  • Track record of successful Salesforce implementations, preferably Salesforce.com
  • Deep knowledge of wealth management and the needs of FAs and their teams
  • Skilled relationship builder with demonstrated ability to make connections across the organization
  • Strong strategist and communicator who can define and communicate a product vision
  • Structured project lead with skills in comprehensive project planning and risk and issue management
Success Criteria
  • On-time and high-quality Salesforce implementation

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