View all jobsSalesforce Product Manager
Philadelphia, PennsylvaniaSummary
As Salesforce Product Manager, this individual will oversee the Salesforce.com implementation for financial advisors and their teams.
Responsibilities
- Defines the vision and strategy for customer relationship management (Salesforce)
- Develops deep relationships with key stakeholder groups across the firm
- Engages stakeholders regularly to understand objectives and pain points and where Salesforce can help
- Stays abreast of industry trends with respect to advisor tools
- Prioritizes and converts demand into a feature roadmap comprising regular releases of core functionality
- Creates comprehensive business requirements with input from key stakeholders
- Oversees day-to-day project execution with sharp focus on risks, issues, and dependencies
- Provides feedback on sprint-level demos to ensure the product meets user requirements
- Leads user acceptance testing and actively monitors quality assurance testing
- Drives communication and training plan to ensure a successful deployment
- Holds ongoing stakeholder forums to evolve the platform in line with the most critical business demands
Requirements
- Extensive product manager experience in financial services
- Track record of successful Salesforce implementations, preferably Salesforce.com
- Deep knowledge of wealth management and the needs of FAs and their teams
- Skilled relationship builder with demonstrated ability to make connections across the organization
- Strong strategist and communicator who can define and communicate a product vision
- Structured project lead with skills in comprehensive project planning and risk and issue management
Success Criteria
- On-time and high-quality Salesforce implementation