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Application Packager

Audubon, PA
JPC is looking for an Application Packager that will:
  • Create and maintain client specific processes for application approval to ensure applications are installed per documented policies and procedures.
  • Prepare client systems, and associated applications and equipment for various environments, per project requirements. Configure the systems, per documented policies and procedures.
  • Actively participate on project teams that develop custom solutions for core business initiatives.
  • Combines knowledge of client core business activities and technical savvy, to effectively design robust, scalable solutions.
  • Troubleshoot and resolve issues with client hardware, operating system software and third party applications; ability to analyze and escalate issues where necessary.
  • Provide inventory and asset management and procurement support for both hardware and software.
  • Document installation and troubleshooting procedures for all approved software and make available to other members of the Business Planning & Support team and related support teams.
  • Provide system support for changes and enhancements following the accepted change management protocols.
  • Participate in the development and completion of testing activities related to the analyst's specific platform.
  • Develop and maintain a strong relationship with the core business solution vendors. Serve as a technical liaison between these vendors and business units.
  • Understand and adhere to security policies and procedures, as they pertain to the Windows client platform.
Top Skills Needed: 
  • SCCM, Windows 10   
  • Install Shield, GPO knowledge    
  • Packaging (MSI, MSIX, MST and MSI upgrade)  
  • Three to five (3-5) years of experience in software support/packaging
  • MSI creation and modifications as per the client requirement’s
  • Packaging experience with Install Shield or Similar packaging studio
  • Software Deployment using Microsoft Systems Center Configuration Manager (SCCM)
  • Experience packaging software for installation on Windows 10 and windows 11
  • Experience automating Software installs
  • Working knowledge of GPOs and Active Directory
  • Knowledge of Windows security components and permissions
  • Degree in Computer Science or work experience equivalent
  • Application version control as part of upgrades
  • Providing L1 and L2 support post for the packaged apps
Preferred Qualifications:
  • MS Certification

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