View all jobs

Desktop Support Professional

Philadelphia, PA
JPC Partners is looking for an outgoing and friendly onsite Desktop Support Professional with a Customer Service mindset for our client. You will provide onsite and remote technical assistance to all company co-workers local and remote. Responsibilities include full desktop administration, life-cycle management, assisting setting up computer hardware systems, printers, scanners, operating system installations, application upgrades. Supporting user community with all levels of troubleshooting IT issues.
  • Support and maintain corporate desktop environments.
  • Deploying IT equipment for users that are local and remote.
  • Windows AD administration
  • Office 365 administration and support
  • Desktop Imaging and life-cycle management
  • Problem resolution
  • Work within Helpdesk and IT group
  • 3-5 years of experience as a Desktop Professional
  • Experience supporting 200+ workstations within an IT team
  • Windows Desktop knowledge
  • Networking troubleshooting
  • Technical knowledge and administration of Active Directory
  • Imaging workstations and Corporate Imaging expertise
  • Hands-on hardware and software troubleshooting
  • Remote Support of desktop environments
  • Customer Support
Personal Attributes
  • Team-oriented and skilled in working within a collaborative and remote environment.
  • Provide support and guidance to IT staff as needed.
  • Strong customer service orientation.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, oral, and interpersonal communication skills.
  • Ability to conduct research into Linux and Unix issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed.
  • Keen attention to detail.

Share This Job

Powered by