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Inside Sales Engineer

Blue Bell, PA
JPC Partners is looking for an Inside Sales Engineer. In this role, you will be a key contributor to the Presales team focusing on supporting sales engineering efforts. You will work closely with sales and engineering teams to help support client requests. The ideal candidate will have variety of technology knowledge in hardware, software, and licensing solutions.

Duties & Responsibilities:
  • Collaborate with Account Executives and Solution Architects by providing answers to technical questions on features, functions, and capabilities
  • Interact with distributors to ensure SLAs are met and quotes returned in a timely manner with accuracy
  • Coordinate, develop, and deliver Bill of Materials for VMWare, Dell EMC, Cohesity, Cisco, and other vendor solutions with a focus on accuracy and inclusion of supplemental items
  • Increase customer loyalty through effective communications, professionalism, and going above and beyond the customer’s expectations
  • Data gathering and analysis of reporting for quarterly reviews and sizing exercises
  • Assist in converting End-of-Life / End-of-Sale parts to valid configurations
  • Review and analyze install base reports with clients while identifying areas of improvement
  • Establish and develop business relationships with vendors
  • Stay up to date with OEM incentives and promotions
  • Maintain existing vendor certifications and continue to grow technical skill set
  • Assist with the creation of Level of Effort and Statements of Work
  • Stay informed about new services, technologies, and other information that may be of interest to clients
  • Support similar activities for other lines of businesses as needed
Requirements:
  • Strong background with IT fundamentals and familiarity with VMWare, Cisco, and Dell EMC product lines and general knowledge of other OEM’s such as Cohesity
  • Analyze customer needs and help define strategies to fulfill the clients’ requirements
  • Superb communication, documentation, and presentation skills
  • Strong attention to detail and analytic skills
  • Positive attitude and enjoy solving problems using deductive and inductive reasoning
  • Genuine excitement for technology with a desire to learn and grow your skills
Education and Experience:
  • 1+ year(s) of Information Technology/Datacenter experience
  • Currently have or working towards CCNA certification or open to obtaining CCNA certification
  • Preferred: Experience working with VMWare Licensing, Dell Online Solutions Configurator, and Cisco Commerce Workspace
  • Preferred: 1+ year(s) of sales engineering experience

 

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