JPC Partners is looking for an Inside Sales Engineer. In this role, you will be a key contributor to the Presales team focusing on supporting sales engineering efforts. You will work closely with sales and engineering teams to help support client requests. The ideal candidate will have variety of technology knowledge in hardware, software, and licensing solutions.
Duties & Responsibilities:
Collaborate with Account Executives and Solution Architects by providing answers to technical questions on features, functions, and capabilities
Interact with distributors to ensure SLAs are met and quotes returned in a timely manner with accuracy
Coordinate, develop, and deliver Bill of Materials for VMWare, Dell EMC, Cohesity, Cisco, and other vendor solutions with a focus on accuracy and inclusion of supplemental items
Increase customer loyalty through effective communications, professionalism, and going above and beyond the customer’s expectations
Data gathering and analysis of reporting for quarterly reviews and sizing exercises
Assist in converting End-of-Life / End-of-Sale parts to valid configurations
Review and analyze install base reports with clients while identifying areas of improvement
Establish and develop business relationships with vendors
Stay up to date with OEM incentives and promotions
Maintain existing vendor certifications and continue to grow technical skill set
Assist with the creation of Level of Effort and Statements of Work
Stay informed about new services, technologies, and other information that may be of interest to clients
Support similar activities for other lines of businesses as needed
Requirements:
Strong background with IT fundamentals and familiarity with VMWare, Cisco, and Dell EMC product lines and general knowledge of other OEM’s such as Cohesity
Analyze customer needs and help define strategies to fulfill the clients’ requirements
Superb communication, documentation, and presentation skills
Strong attention to detail and analytic skills
Positive attitude and enjoy solving problems using deductive and inductive reasoning
Genuine excitement for technology with a desire to learn and grow your skills
Education and Experience:
1+ year(s) of Information Technology/Datacenter experience
Currently have or working towards CCNA certification or open to obtaining CCNA certification
Preferred: Experience working with VMWare Licensing, Dell Online Solutions Configurator, and Cisco Commerce Workspace
Preferred: 1+ year(s) of sales engineering experience