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Senior ERP Analyst

Malvern, PA
Our client is looking to hire a Senior ERP Analyst that will be the subject matter expert for support in Sage X3 and integrations with third-party applications. They will provide functional and technical support to ensure the smooth operation and support of the organization’s Sage X3 environment. This role is responsible for new function implementation, maintaining, upgrading, and supporting the Sage X3 ERP system as part of a team. This is an operational support position that requires excellent incident and problem management, communication, and customer service skills.
 
Essential Duties & Responsibilities:
  • Perform as subject matter expert in Sage X3 ERP system
  • Provide routine Sage X3 production support
  • Work with the business to understand the needs and application of the Sage X3 to support their business processes
  • Create user guides, process and requirement documents, and test plans for internal and external partners
  • Work with head of IT to facilitate meetings with project stakeholders and determine project and application requirements
  • Manage, configure, and implement Sage X3 features to fulfill a business need
  • Identify opportunities for process improvements
  • Perform SQL queries for data analysis and report building
  • Work closely with Third Party developers and consultants
Experience, Skills and Other Expectations:
  • 5+ years of experience in a technical role using Sage X3, MS Dynamics or similar ERP systems
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines
  • Ability to design and create business reporting with tools such as SQL Server Reporting Services (SSRS), MS Excel or similar tools
  • In-depth knowledge of order-to-cash cycle
  • Knowledge and use of Software Development Life Cycle (SDLC) methodology
  • Crystal Report development desire
Education:
  • BS or higher in Computer Science or related technical field
  • Microsoft certification a plus

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