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Software Release Coordinator
Audubon, PAJPC Partners is looking for an Application Software Release Coordinator that will be responsible for executing software changes and release processes.
Responsibilities
Responsibilities
- Collaborate with business, IT and vendors to coordinate, schedule and implement software releases in non-production and production environments
- Participate in all phases of the change and release management process
- Partner with business, IT and vendors to establish release plans that satisfy software dependencies and project timelines
- Present system changes at change review board meetings, gather necessary management approvals for upcoming changes and coordinate with testers to ensure adequate testing prior to software deployment
- Triage and troubleshoot software release related issues in non-production and production environments
- Monitor the health and availability of non-production environments and work with business, IT and vendors to resolve issues in a timely manner
- Perform pre and post-install release verification to ensure non-production environments are in working order before and after a software release
- Identify and implement automation to streamline the software release process and environment maintenance processes
- Coordinate data refreshes in non-production environments as requested
- Maintain strict compliance with all change and release management policies as well as SOC1 and NERC CIP compliance standards
- Develop a deep understanding of the business functions and processes
- Triage and troubleshoot software release related issues in non-production and production environments
- Serve as a liaison between business, IT and vendors
- Establish, monitor and maintain high client satisfaction levels
- Document, track and resolve problems in client business systems
- Experience performing pre and post-install release verification to ensure non-production environments are in working order before and after a software release
- Experience collaborating with business, IT and vendors to coordinate, schedule and implement software releases in non-production and production environments
- Experience presenting system changes at change review board meetings
- Experience coordinating with testers to ensure adequate testing prior to software deployment
- Experience analyzing and reporting on complex databases
- Good understanding with relational database modeling concepts
- Familiarity with Agile methodology and Oracle PL-SQL database preferred
- Someone who is energetic and passionate about their work, extremely positive and solution driven
- Someone who has worked on large teams, on projects that have different business owners
- B.S. degree in computer science, management information systems, or equivalent experience