Director of IT Engineering

Lafayette Hill, PA

JPC Partners is looking for a Director of IT Engineering that will lead the engineering function responsible for the company's core business applications and system integrations. This director-level role leads through its managers while owning enterprise and integration architecture directly.
Accountable for enterprise integration on the Boomi platform, associated API gateway management, Azure integration architecture, ETL and data-movement pipelines, and the CRM platform, the Director also governs the company's outsourced development and managed-services partnerships. A specific mandate of the role is to drive the responsible adoption of AI-assisted software development (for example, LLM coding assistants such as Claude Code and ChatGPT) to raise engineering productivity and quality. This role partners closely with the Data & Analytics, Service & Support, Business Process Consulting, ERP, and Financial Systems teams, as well as the company's field technology, transformation, and value-realization functions, to deliver resilient, well-architected capabilities that advance the technology roadmap.
Responsibilities:

Lead, hire, mentor, grow, and develop leaders in the engineering function, building a strong bench of managers, architects, engineers, and developers who deliver reliable solutions to the business.
Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.
Own delivery across core platforms: the Boomi integration platform and associated API gateway management, the Azure integration architecture, ETL and data-movement pipelines, and the CRM platform.
Own enterprise and integration architecture and technical standards across the application estate, setting integration patterns, data-architecture standards, and key technical decisions, and maintaining a forward integration roadmap.
Drive the responsible adoption of AI-assisted software development, in conjunction with the AI Enablement Lead, establishing the standards, guardrails, tooling, and training for LLM coding assistants (i.e., Claude Code and ChatGPT) to raise engineering throughput and quality while managing security and quality risk.
Govern the outsourced development and managed-services engagements – overseeing scope, quality, and cost, and reducing contractor and key-person concentration risk.
Manage the full lifecycle of engineering initiatives – working with business stakeholders to identify needs, assess business-process impact, plan and scope the work, and deliver phased, well-tested implementations on committed timelines.
Strengthen team resilience by eliminating single-owner dependencies through cross-training, documentation, and succession planning across the integration and ETL functions.
Partner across the IT organization – with Data & Analytics, Service & Support, Business Process Consulting, ERP, and Financial Systems – to coordinate shared platforms, dependencies, and delivery.
Own talent, budget, and vendor-sourcing decisions for the function, and contribute engineering input to the technology roadmap, standards, governance, and performance metrics.

Requirements:

10 or more years of experience in application and/or integration engineering.
5 or more years of management experience.
Have depth in enterprise integration (Dell Boomi or an equivalent iPaaS) and API management, plus ETL and data-movement pipelines.
Possess demonstrated enterprise / integration and data architecture experience, with the ability to set standards and make technical decisions across an application estate.
Have experience adopting and governing AI-assisted development tooling (e.g., LLM coding assistants such as Claude Code or ChatGPT) to improve engineering productivity and quality.
Be able to proactively identify AI development opportunities across the enterprise – evaluating where AI tooling and agents can be given governed access to business data and systems, and defining the integration, access-control, and data-governance patterns that make those opportunities safe to pursue.
Have direct technical and business-process experience with ERP platforms and companion products (required).
Possess CRM platform experience, and experience integrating ERP, CRM, Financial Systems, and cloud services.
Have proven experience managing vendor and managed-services partners (e.g., systems integrators or offshore delivery teams), including scope, quality, and cost.
Have proven aptitude with iterative delivery methodologies such as Agile and Scrum.
Have a skilled ability to work in a multi-product environment within a matrix organizational design.
Possess a demonstrated ability to understand business operations and processes and translate them into technical solutions.
Be familiar with wholesale distribution / B2B customer relationships or have related experience.
Demonstrate excellent interpersonal and written communication skills, practice strong leadership, and have a proven track record of achieving results.
Demonstrate results-oriented leadership: be able to drive change, set clear direction, and modernize how the team works, while balancing with analytical rigor and respect for structure needed to earn the team's trust.
Master's or Bachelor’s degree in Information Technology, Business, or a related field.