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Operations Business Analyst

Remote, Virtual
JPC Partners is looking for an Operations Business Analyst that will support a variety of key business functions related to ensuring reliable operations of the electricity grid. There are many initiatives underway to improve day-to-day operations as well as near-term planning, especially in the space of generator operations, with a need to coordinate efforts and ensure goals are aligned. 
The Analyst will be mostly in a supportive team environment but be responsible for deliverables such as gathering and documenting requirements, establishing/facilitating business processes, and crafting reports with innovative ways to showcase data/timelines. There are plenty of growth opportunities to interface with other areas within the company, like Natural Gas Market Operations, Day-Ahead/Real-Time Energy Markets, and Risk Forecasting.
Responsibilities 
Workflow Support:
  • Establish and maintain a workplan for departmental efforts to help with tracking and ensuring tasks are completed.
  • Work with subject matter experts to document use cases and procedures.
  • Provide logistical support to further discussions and drive towards solutions.
  • Create and maintain various dashboards for visualization of progress with periodic updates to the team.
Requirements Gathering:
  • Capture business requirements and use cases including design specifications, implementation details, and testing approaches.
  • Ability to gain high level understanding of requirements and articulate to a variety of audiences and backgrounds.
  • Create/review formal documentation and adapt language/style to fit each need.
Testing:
  • Work with team members to write test plans for enhancements to tools and applications.
  • Assist with test case execution and documentation of results.
Requirements
  • BS in Engineering, Computer Science, Data Science, Information Technology, Information Systems, Business Administration, or equivalent work experience.
  • Excellent oral and written communication skills.
  • Skilled in use of MS Office suite - Excel, Word, PowerPoint, Visio.
  • Good time management and organizational skills to adapt to varying paces of workflow.
  • Motivated self-starter who proactively looks for ways to contribute.
Preferred
  • Demonstrated working knowledge of Atlassian Confluence and JIRA.
  • Data analytic skills and associated visualization tools like Tableau.
  • Experience in SQL and relational database interactions.

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