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Senior Enterprise Systems Engineer
Philadelphia, PAJPC Partners is looking for a hands-on Enterprise Systems Engineer that will be responsible for the design, implementation, and ongoing support of enterprise applications and endpoint management systems. This position plays a critical part in ensuring the core systems and user computing environments are secure, reliable, and performant. The engineer will work closely with IT leadership, cross-functional technical teams, and business stakeholders to implement and support a wide array of enterprise applications and endpoint solutions that align with the company objectives.
Responsibilities:
Responsibilities:
- Administer, support, and maintain enterprise legal and productivity applications, including document management, conflicts, time entry, and related systems.
- Manage the full lifecycle of over 300 specialized and productivity applications including configuration, deployment, updates, patching, monitoring, and user support.
- Support enterprise-wide endpoint management efforts using Microsoft Intune (Endpoint Manager), SCCM, and Autopilot.
- Configure and maintain Windows OS deployments, application packaging, and automated software distribution.
- Build and maintain Intune configuration profiles, compliance policies, and administrative templates for centralized device policy management.
- Implement and troubleshoot integrations between enterprise applications and infrastructure platforms (AD, Entra ID, Exchange, SQL, etc.).
- Partner with application owners and vendors to evaluate new solutions, test updates, and coordinate upgrades or decommissioning.
- Participate in technical planning for application and system upgrades, lifecycle management, and migration to cloud-based solutions.
- Assist in creating and maintaining documentation for system architecture, deployment standards, and operational procedures.
- Provide Tier 3 support for escalated incidents related to enterprise systems and endpoints.
- 7+ years of experience administering enterprise applications and desktop environments in a professional services or similarly complex environment.
- Strong experience with Microsoft Intune (Endpoint Manager), Autopilot, and SCCM in large-scale environments.
- Strong expertise in Microsoft Windows and Active Directory architecture and operations.
- Experience with Entra ID and integrating cloud-based directory and authentication systems.
- Familiarity with Intune configuration profiles and administrative templates for cloud-based device policy management.
- Experience supporting enterprise applications common in legal or professional services (e.g., document management, time entry, conflicts, etc.).
- Solid understanding of endpoint security best practices, patching, and compliance enforcement.
- Ability to create and maintain technical documentation.
- Excellent troubleshooting skills and ability to analyze and resolve complex technical issues.
- Bachelor’s degree in Information Technology or related field.